Day Spa. Grand Hotel Les Endroits. Social Wall. Our rooms. Extras included in the price. Good to know. Day packages. La Cave.
Le Chalet. World of water. Beauty treatments. Surrounding area. La Chaux-De-Fonds. Shall apply exclusively the general terms and conditions in effect each time a contract is concluded. The customer's general terms and conditions shall only apply if this has been expressly agreed in writing before the contract is signed. If some provisions of these general terms and conditions are ineffective or invalid, this shall not affect the validity of the contract and the others provisions of the general terms and conditions.
Otherwise, the statutory provisions shall apply. The Swiss law is applied exclusively to all contracts, bookings, potential endorsements and general terms and conditions. The place of performance and payments is the head office of the hotel. Definitions Groups: Groups in the sense of these general terms and conditions are travel groups with a minimum number of 12 persons booked. Written confirmations: Fax and e-mails are also considered as written confirmations. Contractual partners are the customer and the hotel.
A booking made the day of arrival is become effective when accepted by the hotel. The modifications of the contract become effective for the hotel only after a written reconfirmation. The modifications or one-sided additions to the contract by the customer are ineffective. The prior written consent of the hotel is required before rooms can be sublet or re-let or used for purposes other than accommodation. Provisions of services The scope of the contracted services is determined by the booking made and confirmed individually for the customer.
Subject to other contractual agreements, the guest is not entitled to a specific room. If no rooms are available in the hotel despite a confirmed booking, the hotel shall inform the customer in good time and offer an equivalent replacement in a nearby hotel of comparable or higher category. Any additional costs for the replacement accommodation will be charged to the hotel.
