These Participation Terms and Conditions are complemented by the travel program in which the Client signs up, which constitutes the particular conditions for participation in the trip. When contracting with the Agency, the Client recognizes and accepts all the established terms and conditions. The customer undertakes to settle the balance of the cost of the trip, including additional services that he requests, within 60 days of the departure date. If the registration takes place 60 days or less from the date of the start of the trip, the total price of the same must be paid at the time of registration, subject to confirmation of reservations for all services.
The customer gives express consent that all information, including personal data, provided in relation to his trip can be transmitted to government authorities for the purposes of border control and security in air or other travel. The meeting place of the Client, his companions on each trip with the guide and with the other participants is indicated in each travel program.
The specific place will be communicated to the Client in a timely manner before the trip begins. It is essential that the Client speaks Portuguese, English, Spanish and French in order to participate in one of the trips.
Whenever there are other reasons that justify it, the Agency may change the order of the journeys, modify the departure times or replace any scheduled transportation with others of a similar category and location. The travel program will set, on a case-by-case basis, the minimum number of participants. If the minimum number of participants is not reached, the Agency may cancel the trip and inform the client in writing of the cancellation up to 7 days before the departure date, reimbursing the Client of all amounts paid, with the Agency being released from any responsibility cancellation.
If this withdrawal occurs within 30 days or less of the program start date, you will lose the total value of the travel program. The Client will also lose the value of additional services that have been ordered by him and that have non-recoverable charges. Once the trip has started, no refund is due for services not used by the Client. Failure to provide services foreseen in the travel program for reasons not attributable to the Agency and if replacement by other equivalents is not possible, gives the Customer the right to be reimbursed for the difference between the price of the services provided and that actually provided.
