In the case of the Vendor using a "relet" cancellation model, when You confirm, Your availability will be released, however the booking will only be cancelled when another customer has booked Your availability.
The cut-off time for amendments may vary between Vendors: please make Your amendment as early as possible to avoid the risk of having passed the cut-off time. You may be able to make an amendment involving a reduction in the total price of the booking, in which case a fee relating to the difference between the original value and the amended value may apply.
However please note that the amendment can only be made at the same property as the original booking, and can only be made where future availability exists: otherwise a cancellation is required. Amendments involving anything other than changing the names of guests cannot be made to bookings where you have selected a non-refundable rate.
We will not be liable for these fees. Currency conversion rates on Our websites are estimates only. In this case, You will receive a full refund for your booking. Any offer to relocate You to a different property or provider, time or date, or travel-related compensation will be at the discretion of the Vendor.
Children remain the responsibility of the parent or guardian at all times. In very exceptional circumstances may a refund be made at the discretion of the Vendor, who will inform Us and an Administration Fee may be retained by Us to reflect the cost to Us in administering Your refund, including bank charges.
